Much more important than the numbers, we are hearing stories of people starting on a road to recovery. We have been able to initially engage with 40 percent of the people that we have reached out to, which is two- to three-times greater than our usual rate for telephone-based care management programs. But we are also seeing people who want help. Through her outreach, we are seeing the widespread nature of this epidemic: Individuals as young as 18, up to those in their 60s, from every corner of the country. The first “Guardian Angel” nurse case manager has connected with hundreds of overdose victims over the past few months. More than anything else, they can serve as a lifeline for members and their families. While our nurse case manager can refer the member to a local health care provider, they can also provide access to nearby social support services. As soon as we learn that a member has had an opioid-related overdose, a specially-trained case manager – a registered nurse that used to work in an addiction unit and is a certified Mental Health First Aid instructor – reaches out to educate that person on treatment options in their area. We have to connect with people during the times that they are amost receptive to help, such as after an overdose.Īetna recently launched the Guardian Angel program, which is intended to reach our members during this critical time.
GUARDIAN ANGEL HOW TO
In order to address one of the biggest public health issues of this generation, we don’t just need to do more – we need to think differently about how to solve this problem.
Emergency department visits for opioid overdoses rose 30 percent in all parts of the United States from July 2016 to September 2017, according to the Centers for Disease Control and Prevention. Unfortunately, we are seeing this scene play out more and more frequently across the country. There are few instances when this type of support is more necessary than when people end up in the emergency room because of a problem they can’t control any more. Health care should be personal, and it should help us during our most vulnerable, difficult times. Tobacco-Free Generation Campus Initiative.Task Force on Climate-Related Financial Disclosures.Environmental, Social and Governance (ESG) report.Corporate social responsibility overview.
Through a new Aetna Medicare Advantage hospice program, Anne and Latisha provided essential help to a grateful couple from Ohio.
0 kommentar(er)
